Blindspot Works

Sound Familiar?

Three things most service businesses get wrong every week

Leads going cold before anyone follows up

Someone finds you, fills in a form or sends a email, and waits. By the time someone gets back to them, if anyone does, they have already booked someone else.

Satisfied customers who never leave a review

Every job you complete well is a potential five-star Google review. Most of them never happen, not because clients would not leave one, but because nobody asked at the right moment.

New clients who feel forgotten in week one

The moment someone says yes is when they are most anxious. What they experience in the first two weeks sets the tone for the entire relationship, and most businesses leave it to chance.

What Clients Say

Results, in their own words.

"I actively look for reasons to spend time with Pieter. The way he sees business, especially where time, systems, and opportunity are being lost is unique and incredibly valuable. Every conversation sharpens my thinking, processes and uncovers 1% improvements I didn’t even know were there. If you’re serious about improving how your business runs, speak to him."

"I've known and worked with Pieter for over a decade. We did the White Room Process workshop at SSC a few years ago, and the impact was immediate and lasting. His ability to take what feels inherently complex and make it simple and actionable is remarkable. Our business wouldn't be where it is today without the insights, challenging conversations and honest guidance Pieter has given us over the years. I'd recommend him without hesitation."

"I’ve spent the last 10 years building as an entrepreneur with a very specific bias: I have zero interest in unnecessary process, bloated systems, or vendors who can only operate inside what they already know. I’ve met with 50+ software providers over that time. Almost all of them stayed in their lane. They could talk features, maybe optimize around the edges, but they couldn’t actually meet me at the level of how an entrepreneur thinks about building something from nothing. Pieter is the exception. He’s the only one I’ve worked with who can operate at the altitude of the vision and translate it into what actually needs to happen now. That sounds simple, but it’s one of the hardest gaps to close in building technology. What’s rare about Pieter is that he can stay in the clouds with you long enough to truly understand what you’re trying to create, and then come down and structure it into something real, scoped, and buildable. Just as important, he’s relentless about staying on track. That matters more than people think. Most entrepreneurs don’t fail because of lack of ideas, they fail because of distraction. Pieter creates the conditions where the vision actually gets executed without getting pulled into every shiny object along the way. If you’re looking for someone to just take orders, that’s not him. If you’re looking for someone who can think with you, challenge you, and turn vision into execution, he’s one of the very few I’ve seen who can actually do it."

What You Get

One system. Three things fixed.

I set up an automation system for your businesses that handles all three of these problems automatically and reliably, without you or your team having to remember anything.

1

Enquiry Follow-Up Automation

Every new enquiry gets an automatic response within seconds, and you receive a notification. No lead goes cold because everyone was too busy to get back to them.

2

12-Week Welcome Sequence

Every new client receives a professional, consistent sequence of communications across their first 12 weeks. Built specifically for your business and written in your voice.

3

Google Review Automation

A review request goes out automatically 24 hours after every job completion, timed for when satisfaction is highest. Consistent, professional, and completely hands-off.

The Investment

Simple, transparent pricing

Foundation Setup

£595

Complete setup and delivery of all three automation systems within two weeks. Includes process design, sequence writing, automation build, and website connection.

Ongoing Monthly

£147/mo

Automation software licence, and direct access when something needs attention.

"Start with a chat. No pitch. No obligation. Just a conversation about your business and whether this is the right fit."

Book Your Free Call Now!

Who You Are Talking To

You will work directly with me, not handed to a team

I'm Pieter K de Villiers. I've been working with service businesses on process improvement and operational systems since 2014. I built and sold MacantaCRM, a no-code CRM and process automation platform, so I understand what it takes to make technology actually work for a small business.

I'm also the author of Barefoot Business, an Amazon Number 1 international bestseller on business systems.

I work with a small number of clients at a time so the work gets done properly. If I take on your project, I deliver it personally.

Pieter K de Villiers

The Process

From first call to live system in under two weeks

1

The Let's Talk Call Free - No obligation

A quick conversation to make sure this is the right fit for your business. No pitch. No sales deck. Just a chat.

2

The Audit Call Included - 30 minutes

A deeper look at how your business currently handles enquiries, new clients, and review generation. I ask questions. You talk. I listen. This shapes everything that follows.

3

The Design Week 1

I map the process and write the sequences specifically for your business, in your voice, for your client type. You review and give feedback.

4

The Build Week 1–2

I build everything and connect it to your website (we'll work with your web developer where needed). You receive a walkthrough when it is ready.

5

Live and Running End of Week 2

The system goes live. Enquiries get followed up. New clients receive their welcome sequence. Reviews start coming in. All automatically.

Ready to have the conversation?

The Let's Talk call is free. At the end of it you will know whether this is the right fit, and if it is, we can move to the audit call and get started.

No obligation. No hard sell. Just a conversation.

Or take the free Automation Readiness Assessment first →
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